Also, CIT International recently developed a CIT program manual: Crisis Intervention Team (CIT) Programs: A Best Practice Gide for Transforming Community Responses to Mental Health Crises. The main focus of the guide “is helping readers understand best practices for mental health crisis response systems, including the mental health services necessary for a quality crisis response and how to improve communication, reduce trauma, and keep people in crisis out of the justice system as much as possible. The guide highlights how communities can serve people in crisis through mental health services and peer support without the involvement of law enforcement.” A digital copy of the manual can be accessed at no cost and a hardcopy can be ordered for $30. You can access CIT program manual here: